Automatic gates provide an extra level of security for a residential or commercial property. Not only does an automatic gate offer peace of mind and security, but it also offers you the convenience of opening and closing your gate remotely. However, there comes a time where some common problems may arise, and you may find yourself in need of someone who specialises in electric gate repairs and servicing.

If it has been nearly a year or more since your last gate service, or you are experiencing issues with your gates or any of its components, then contact our team and we will arrange for one of our highly qualified engineers to come out and assist you. Although there are a number of issues you could be experiencing, the following is a list of some common problems we come across on a regular basis:

Please note that all work carried out by CM Gates & Barriers Ltd. is in compliance with all current legislation and safety guidelines. As such, when called out we have a responsibility to ensure your automatic gate system includes all necessary safety features or you have been advised about mandatory changes that should be made in order to achieve compliance. 

If you are unsure about whether or not your system meets these standards, please mention it during your initial discussion and we will be happy to discuss these standards with you. 

Common Electric Gate Repairs

Places that commonly use turnstiles include amusement parks, public transportation, airports, and sporting events. The design of a turnstile allows only one person to pass through at a time. The initial function of a turnstile was for farmers, but not animals, to be allowed to pass through. Another use of a turnstile is to maintain pedestrian traffic in a single direction.

Most modern turnstiles are mechanical, which allows the arm to be rotated one direction but not the other. Many turnstiles are electronic, and some operate with optical sensors that can scan tickets or badges. If the sensor does not recognise the ticket or badge, an audible alarm sounds.

This usually occurs due to power outage. Automatic gates require constant supply of electricity to operate properly. Power outages and failures will prevent your automatic gate from working. If your gate is not opening or closing, then you should check whether there is a power outage. If there is no power outage or any other electrical problem, then test your automatic gate manually to identify any operational issues. Hire the help of a professional if you can’t identify the cause of the problem.

A faulty remote control is another common automatic gate problem. The remote control needs to be kept in good working condition if you want to make sure that it will be able to open and close your electric gate without any issues. Usually, the batteries of the remote control start to fade. You should check and replace the batteries and try again. If the problem is not solved, then replacing the remote is the only solution.

Sometimes, the gate becomes stuck in the manual mode and does not open and close automatically. There could be a problem with the batteries in the remote or with the gates opening mechanism. It is recommended that you check both problems to figure out why the gate is stuck in manual mode.

If the opening and closing movement of your automatic gate is not fluid, then it is recommended that you physically check your gates functionality. If the gate jerks along or gets stuck when opening and closing, then it is a sign that your track is worn.

Contact Us for your Electric Gate Repairs

From our base in Livingston, situated between Edinburgh and Glasgow, we cover the whole of Scotland. Our engineer will arrive promptly at your home or business and work hard to return your gate to its original working condition. If your gate is protected under our warranty, all repairs are covered providing the gate has not been tampered with. Get in touch with a member of our team for all your future electric gate repairs.




Electric Gate Service

It is important to ensure that your automated electric gates and barriers are regularly serviced by a qualified engineer, not just to keep the system running smoothly, but also to keep the integrity of the safety features. Almost all callouts are due to lack of servicing and general maintenance, which causes moving parts to seize or break. Regular servicing also ensure that all warranties are valid. Our team provide yearly servicing so that your system lasts for years to come. On new installations we also offer a range of maintenance packages.


One of the main reasons for regular maintenance is safety. When we service your gate our engineer will test all of the safety features to ensure they are all working correctly. While injuries from automated electric gates are uncommon poor installation, not keeping updated with current safety recommendations and improper maintenance can increase the risk of an accident. During our service our engineer will ensure that all sensors and safety devices are functioning correctly and also carry out checks on the electrical elements.


Even though all automated electric gates should have a manual release function a preventable gate automation breakdown can be inconvenient and costly. During a service a full inspection of the system’s functions will be carried out. This includes lubrication of moving parts such as wheels, motor arms and hinges along with checking all of the cables and wiring. Not only will this reduce the risk of a breakdown, but a high standard of maintenance will significantly improve your gate system’s lifespan. 

While the main point of an engineer when servicing is the motor function, it is also essential to maintain the gate itself. Iron and Wooden gates are susceptible to the elements so regular inspections for degradation is required. Aluminium gates are more resistant to the elements due to its natural properties 


Your automated gates would have cost a reasonable amount of money so you will want to keep them looking good, while our engineer won’t wash down the gates for you, they will ensure the essential components are lubricated, clean and free of debris. This along with regular cleaning will keep your gates looking as good as new.

How Often Should You Service Your Gate

This depends on several factors, as a general rule if the automatic electric gates have light use they will require a service once a year. Gates that are used more frequently servicing twice a year is recommended to assess levels of wear and tare related issues. Also gates that are not used often might also need more frequent servicing to keep components moving freely. 

Your location of gates might also make a difference, for example if you live near the coast the salt air can affect the components of the gates. Furthermore, gates that experience high winds may also need more regular servicing due to the increased wind resistance when gates are in operation.

What Can You Do?

There are things you can do that will help maintain your automatic electric gate. It is recommended that the manual release system is operated 3 to 4 times a year to keep the mechanism functioning. You should also keep your gates clean and sliding gate tracks free from debris or stones. Slugs and Snails can also be detrimental to electric gates, slug pellets or wool can be used as an effective deterrent to keep them away from the electrical boxes.

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