Once we receive your initial enquiry one of our experienced team will discuss your requirements for an electric automated gate, barrier or access control system with you. At this point we will be sure to cover all key details to make sure we have a full understanding of your requirements. This is also a good chance for you to ask us about anything you may be unsure of.
When you are ready to move forward, we will arrange an appointment for your site survey at a time that is convenient for you. Here we can discuss in greater detail your requirements. At this stage we will also take accurate measurements, survey the surroundings, plan cabling and carry out a risk assessment.
Soon after your survey we will provide a formal quotation for the option or options you have requested with detail of the materials and work to be carried out.
When you have made a final decision you confirm your order; this also means that you accept our terms and conditions. As soon as your order is confirmed your project begins and we will give you an estimated install date.
After your order is confirmed the manufacturing of your new bespoke gate begins. You will have at this point been advised of the lead time once we know when the manufacturing will be complete, we will then arrange with you the best date to start installation.
On the day of install our fully qualified team will arrive to ready to begin work on your new automation system. Please be aware that you may have restricted access while the work is being carried out. Prior to install we will have advised how long the work will take however this is only a guide and it may require additional time, but you will always be kept up to date with any changes.
You can call us at any time for any technical help you require, and it is recommended that your automatic gate or barrier is serviced at least once per year. Our thorough 18-point service will ensure reliability and safety.